About Me
I am a results driven professional with a proven background in Software Solution Sales. In addition to strong business development and customer relationship skills, I excel at building strong team membership to deliver positive thinking and performance across the organisation.
I am a decision maker with sound judgement, and have a positive can do attitude at all times. I always adopt a continuous improvement culture within an organisation, recognising that change should be embraced and not feared.
The roles I have undertaken have been varied and enable me to be a very active member of an organisation’s Board or Senior Management Team in driving forward the business.
Specialties:• Management, motivation and inspiration of people
• Successful organic growth and/or stabilisation of a business
• New solution thinking
• Customer service
• Organisation structuring
• Strong people management setting clear direction and expectation management
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Skills description
Customer Relationship Management (CRM or CRM system) denotes applied software used for organizations of all types and is aimed to automatize strategies of interaction between customers to increase sales, optimize marketing strategy and improving supplement. The key advantage of CRM systems is its ability to keep information concerning clients and their history, business processes and their further study.
The center of CRM philosophy is client and all key measures are taken to improve quality of company service. To support these business purposes CRM should include storage and analysis information about vendors, consumers, partners and inner processes of the company. To reach top goal data is taken from phone calls, emails, events, meetings, social networks etc.
Today there exist many CRM systems (cost-free and paid). They are divided into four types: strategic, operational, analytical and collaborative.
AOG offers CRM experts with solid experience in CRM systems development. Request our talents and progress in your business.
