Customer Relationship Management (CRM or CRM system) denotes applied software used for organizations of all types and is aimed to automatize strategies of interaction between customers to increase sales, optimize marketing strategy and improving supplement. The key advantage of CRM systems is its ability to keep information concerning clients and their history, business processes and their further study. The center of CRM philosophy is client and all key measures are taken to improve quality of company service. To support these business purposes CRM should include storage and analysis information about vendors, consumers, partners and inner processes of the company. To reach top goal data is taken from phone calls, emails, events, meetings, social networks etc. Today there exist many CRM systems (cost-free and paid). They are divided into four types: strategic, operational, analytical and collaborative. AOG offers CRM experts with solid experience in CRM systems development. Request our talents and progress in your business.

Blockchain Blockchain, by definition, is a distributed database keeping data records about developments in a digital world. This system is distributed and available to most of the users. Data records can be input only with consent of the majority of the users. Moreover, once recorded the data can’t be changed or erased. Imagine that in a busy street you see a tree that has just grown from beneath asphalt within a second. The same second everyone witnessing this, were connected to a computerized polygraph and asked to describe what exactly they had seen. As a result they, word for word, gave a clear account of what had happened. Are there any doubts that the tree has grown through the asphalt? This is the basic principle of blockchain – a powerful invention, misunderstood by many despite its ability to drastically change our interaction with the digital world.

The artificial intelligence technologies are increasingly penetrating our everyday life. They are being used in various fields from gaming, journalism, mass media, finances on out to robotronics, medicine diagnostics and quantum sciences. Artificial intelligence research implies not only robots’ invention, but also intention to explore and figure out the mechanism of the human brain for thinking and functioning. This will definitely lead to the invention of some very intelligent machines that will think and operate like people. That’s why when we say “artificial intelligence” we mean something capable to take decisions based on the certain information. Artificial intelligence is not to be sensed physically and computer chess program is a quite fair example of it. AI development demonstrates computer evolution. Since it has been invented, we got a chance to improve the quality of life. Now, thanks to AI, we can manage energy producing plants or make any machine easy-to-use for the humans. Despite of all beneficial abilities, AI is unlikely to be able to replace the human brain one day. When working with the AI we need require analytical skills and ability to cost-effectively solve problems. It’s necessary to keep abreast and follow up technological innovations applied in the most modern computer programs in order to increase the competitiveness of the company. Besides AI specialists are required to have technical skills to design, maintain and restore the technologies and programs. And last but not least - communication skills and capability for team work. The candidates listed below meet all these requirements as they have been assessed against sustainability criteria and ready to join your project on your request. Since the invention of AI in 1950s and till now it continues to promote and improve the quality of many spheres of life. As a result, the work of the specialists, who turn cyber bits into human perception and move computer on to the intellectual level, will always be sought after and decently rewarded.

The Internet of things (IoT) is gradually moving into top gear. This concept has a potential to not only enhance our daily graft but influence our activity as well. What’s the Internet of things like and how does it affect us? Internet has become widely available, connection - cheaper, more and more devices with sensor and Wi-Fi option are being created, technological costs have been substantially reduced and smartphones acquired extraordinary popularity. All these are fertile ground for the IoT. In other words, IoT is a computer network connecting objects around us. This can be everything from IP-TV sets to blood pressure gauges connected to the Internet. These involve cars and clothes we wear, refrigerators and tooth brushes, namely, all these things can be connected to the wireless network. The IoT can apply to the jet engine or oil platform. If the object has on/off switch, then it can be a part of IoT. Gartner analytical company predicts over 26 billion connected devices by 2020. The IoT will become a gigantic network of the interconnected things, there will be relations not only between people but also between their items. ”Thing” implies a device as well as a human with the patient monitor implant, farm animal with the biochip, car with the integrated sensors to warn a driver about decrease of the tire inflation pressure. Any other natural and artificial object with IP- address and option to transfer data through the network can be related to the IoT. Regardless of what we call IoT technology, it’s already real. What will it be like in the future and what impact will it have on humanity – even Google can’t fully answer.